May 7-9 / Hyatt Mission Bay, San Diego

Thought leaders
take the stage

Momentum's must-see speaker lineup

Hosted by
  • Sarah Hatter
    Sarah Hatter

    Event & Community Manager

  • Alanna Boudreau
    Alanna Boudreau

    Sr Content Marketing Manager

  • miles pic
    Miles Shattuck

    Sr. Content Marketing Manager

  • 9 Meaningful Tactics to Scale Growth

    Customer Journey
    ·
    May 8

    Nik Sharma's talk at Momentum will focus on sustainable growth strategies for scaling e-commerce brands. He will outline key areas such as optimizing digital marketing, leveraging TikTok Live and YouTube partnerships, perfecting the customer experience, and improving retention through strong subscription and brand-building tactics. His insights will be based on hands-on experience managing paid media and advising high-growth brands, offering practical frameworks that go beyond traditional influencer marketing and ad spend strategies.

    Nik Sharma
    Nik Sharma

    CEO

  • Panel Discussion: Unlocking Omnichannel Success

    Customer Journey
    ·
    May 8

    As brands evolve into true omnichannel businesses, the customer journey is no longer linear—it’s dynamic, complex, and filled with opportunity. In this session, Emma and the panelists from Dime Beauty and Alex & Ani will break down the key challenges and mindset shifts needed to embrace this transformation. From the fear of losing e-commerce’s rich data insights to the power of retail in building deeper customer relationships, she’ll highlight why an omnichannel approach isn’t just necessary—it’s a retention game-changer. Join us to explore how leading brands are turning this shift into a competitive advantage by meeting customers where they are and creating seamless, high-value experiences across every touchpoint.

    Emma Hughes
    Emma Hughes

    Retention & Lifecycle Marketing

  • Mastering Customer Loyalty: How to Build Lasting Relationships With Customers & Differentiate Your Brand

    Customer Journey
    ·
    May 9

    In the session, we’ll dive into how growing DTC brands can master customer loyalty and stand out in a crowded market. You’ll see a live merchant example of how a unified customer marketing platform can drive engagement and foster long-term loyalty. Joined by an agency or brand (TBD), we’ll share actionable strategies on using customer data to craft seamless, high-converting journeys that keep customers coming back.

    Rachel - Square
    Rachel Tyers

    SVP of Marketing & Partnerships

  • Subscription as a Growth Channel: How to Leverage Subscriptions to Reduce Churn and Grow Revenue

    Customer Journey
    ·
    May 9

    Join us for an engaging session where we’ll explore why subscriptions are a must for your business. Discover actionable strategies to maximize subscriber lifetime value (LTV), minimize churn, and increase average order value (AOV). Plus, we’ll share real-life success stories of merchants who are thriving with subscription models.

    Gina Perrelli
    Gina Perrelli

    Co-founder at CEO

  • Building for Growth: Choosing Tech Partners That Evolve With You

    May 8

    The best partnerships go beyond out-of-the-box solutions. Discover how to select and collaborate with tech providers who tailor their solutions to your needs, enabling you to create workflows that evolve in tandem with your business.

    Ciara Lydon
    Ciara Lydon

    Ecommerce & Digital Product Manager

  • Scaling Your eCommerce Growth: Building Global Teams for Exceptional Customer Experiences

    Customer Journey
    ·
    May 9

    Providing exceptional customer experiences is no longer a luxury—it's a necessity. This talk will explore how eCommerce businesses can strategically build and scale global teams to enhance their customer service experiences, leverage global talent, and drive sustainable, profitable growth. We'll delve into the key considerations for building high-performing teams, including cost-effectiveness, values alignment, and long-term strategic planning. Attendees will leave with actionable insights and frameworks for building a global team that fuels their eCommerce success.

    Greg Collins
    Greg Collins

    CRO

  • Live Audits: Unlocking Retention and Customer Loyalty in Real Time

    Customer Journey
    ·
    May 9

    Walk away with practical strategies to boost brand loyalty and improve your customer experience.

    zoe kahn
    Zoe Kahn

    CEO

All speakers

  • John Erck - Founder & CEO @ Rebuy

    John Erck

    Co-Founder & CEO at Rebuy

    John Erck - Founder & CEO @ Rebuy
    John Erck

    Co-Founder & CEO

    Keynote
    ·
    May 8

    Momentum Keynote

    Gain insights into the future of ecommerce with John Erck and Brent Murri as they discuss industry trends, emerging innovations, and the impact of personalization on growth.
    About

    John Erck has over 10 years of work experience. In 2017, he became Co-Founder of Rebuy Engine. From 2010 to 2013, he was Co-Founder at Above Market, where he made E-commerce apps for Shopify. During that same period, he also Lead iOS Developer at Sickweather LLC, IT Consultant at Dahl Consulting, and Business Analyst at Cargill. In 2009, he was Advanced Database Design TA at the University of Minnesota Carlson School of Management and IT Intern - Project Manager, Business Analyst at Cargill. In 2004, he co-founded Extreme Bubbles, Inc. and served as Co-Founder & CFO.

    John Erck attended the University of Minnesota - Carlson School of Management from 2005 to 2009, where he earned a Bachelor's degree in Management Information Systems and Finance.

  • zac hawtoff

    Zach Hawtof

    Co-founder at TightKnit

    zac hawtoff
    Zach Hawtof

    Co-founder

    Customer Journey
    ·
    May 9

    Brand Evangelism and the Art of Community-Led Growth

    The strongest brands don’t just have customers, they have evangelists. We’ll explore what makes people genuinely advocate for a product, how to foster organic community-led growth, and why engagement matters more than reach. Whether you’re building from scratch or scaling an existing audience, this session will cover strategies for both business and consumer companies to turn community into your biggest growth engine.

    About

    Zac Hawtof is the founder and CEO of Tighknit, a forward-thinking company at the forefront of e-commerce innovation. With a deep understanding of digital retail and a passion for building technology-driven solutions, Zac has transformed Tighknit into a trusted partner for brands seeking to enhance customer engagement and drive growth. His visionary leadership and expertise continue to set new standards for personalized, seamless shopping experiences in today’s dynamic market.

  • Jon Knott

    Jon Knott

    Director, Ecosystem Partnerships at Tapcart

    Jon Knott
    Jon Knott

    Director, Ecosystem Partnerships

    Partner
    ·
    May 9

    App-First Retention: Elevating Brand Loyalty through Mobile Commerce

    Challenges with repeat purchase & subscription churn highlight the critical need for retention-focused strategies. With many brands citing loyalty as underperforming, leaders are turning to mobile commerce by way of a dedicated mobile app as a way to centralize and elevate their loyalty efforts. Learn how brands like Aviator Nation, Ruggable, BYLT and Culture Kings are standing out by offering cohesive, brand-authentic, and tailored experiences that retain high-value customers through mobile push & app exclusives.
    About

    As the Director of Ecosystem Partnerships, John Knott collaborates with Tapcart's tech partners to enhance customer experiences through a comprehensive tech stack. His experience spans marketing, logistics, and insurance, with a focus on Rebuy integration to personalize customer interactions and boost brand loyalty. He is interested in discussing "App-First Retention Strategies" in a panel setting.

  • Colin Waters

    Colin Waters

    Warranty & Support Manager at Caraway

    Colin Waters
    Colin Waters

    Warranty & Support Manager

    Customer Journey
    ·
    May 9

    Building for Growth: Choosing Tech Partners That Evolve With You

    The best partnerships go beyond out-of-the-box solutions. Learn how to identify and work with tech providers who adapt to your needs, helping you create workflows that grow alongside your business.

    About

     Colin Waters is the Customer Experience Manager for Warranty and Support at Caraway Home, where he focuses on enhancing post-purchase experiences and fostering long-term customer loyalty. With a track record of transforming CX strategies at companies like The Feed and BrüMate, Colin brings a proven approach to scaling customer support operations and driving impactful results. At Caraway, he is dedicated to ensuring customers feel supported well beyond the point of purchase, aligning with the brand's commitment to quality and thoughtful design

  • Paolo Vidali

    Paolo Vidali

    CEO & Co-Owner at Hidden Gears

    Paolo Vidali
    Paolo Vidali

    CEO & Co-Owner

    Technology
    ·
    May 9

    Scaling Operations on Shopify Without Breaking: Reducing Technical Debt

    Learn how to manage and reduce technical debt while scaling your Shopify brand. Discover strategies to maintain performance and refactor systems for sustainable, pressure-tested growth.

    About
    Paolo is a seasoned digital strategist and solutions architect, with deep experience designing and building solutions for modern e-commerce businesses that require high levels of integration and flexibility. He leverages over 17 years of expertise as a web developer and digital marketer to help omni-channel and DTC brands grow with sustainable and scalable solutions on Shopify.
  • maya juchtman

    Maya Juchtman

    Sr Director of Marketing at Roswell

    maya juchtman
    Maya Juchtman

    Sr Director of Marketing

    Customer Journey
    ·
    May 9

    The Power of Community: Building Brand Loyalty and Advocacy in Today's Market

    A strong brand community builds loyalty, trust, and lasting customer relationships. Learn how to build authentic connections to drive advocacy and stand out in a competitive market.

    About

    Maya Juchman is a seasoned marketing and communications professional at Roswell Group, where she drives innovative brand strategies and integrated campaigns for a diverse range of clients. With a strong background in strategic communications and creative storytelling, Maya consistently delivers impactful results that elevate brand performance and engage audiences across multiple platforms. Her forward-thinking approach and dedication to excellence make her an invaluable asset in today's dynamic marketing landscape.

  • mick mccarthy

    Mick McCarthy

    Chief Design Officer at Bear Group

    mick mccarthy
    Mick McCarthy

    Chief Design Officer

    Technology
    ·
    May 9

    Design Thinking Workshop: Why Design Thinking for Commerce?

    Learn how applying design thinking can transform commerce, moving beyond assumptions to create authentic, customer-centered brand experiences that solve real problems.

    About

    Mick McCarthy is the Chief Design Officer (CDO) at Bear, a digital commerce agency. He is an executive-level brand and design innovator. McCarthy's brand strategy leadership has helped top brands like Vince, Universal Parks, Johnson & Johnson, and Unilever to scale their brands and strengthen market presence.

  • Lucas Ballasy

    Lucas Ballasy

    Partner, CXO at Barrel

    Lucas Ballasy
    Lucas Ballasy

    Partner, CXO

    Customer Journey

    Speaking at Momentum

    About

    Lucas Ballasy is the CEO of Barrel, an investor in early-stage businesses, and a founding partner of Barrel Holdings, a portfolio of agencies.

    For over 12 years at Barrel, Lucas has shaped the online experiences of some of the most-loved consumer brands. With a degree in graphic and interactive design, he brings deep expertise in blending data with brand storytelling to strengthen customer connections and drive growth.

    Lucas shares insights on leadership and life in his weekly newsletter, Borrowed, Learned & Thought (BL&T). Whether consulting on Shopify web experiences, balancing his roles (dad, husband, leader, so on), or training for his next fitness pursuit, he’s passionate about leading an integrated life where work and personal growth fuel each other.

  • Kaitlyn Branagan

    Kaitlyn Branagan

    Digital Product Lead at DIME Beauty

    Kaitlyn Branagan
    Kaitlyn Branagan

    Digital Product Lead

    Customer Journey
    ·
    May 8

    Unlocking Omnichannel Success: Navigating the Customer Journey in a Multi-Touchpoint World

    As brands evolve into true omnichannel businesses, the customer journey is no longer linear—it’s dynamic, complex, and filled with opportunity. In this session, Emma and the panelists from Dime Beauty and Alex & Ani will break down the key challenges and mindset shifts needed to embrace this transformation. From the fear of losing e-commerce’s rich data insights to the power of retail in building deeper customer relationships, she’ll highlight why an omnichannel approach isn’t just necessary—it’s a retention game-changer. Join us to explore how leading brands are turning this shift into a competitive advantage by meeting customers where they are and creating seamless, high-value experiences across every touchpoint.

  • Tanner Flitter

    Tanner Flitter

    Head of Growth at Mosh

    Tanner Flitter
    Tanner Flitter

    Head of Growth

    Customer Journey
    ·
    May 8

    Speaking at Momentum

     
    About

    With over 12 years of experience in brand management and growth marketing strategy, Tanner Flitter excels at driving meaningful customer interactions and building powerful brand identities across diverse industry verticals. His experience spans working with top brands like think! (part of Glanbia Performance Nutrition, the world's #1 performance nutrition company) and Super Coffee (the #3 bottled coffee brand in the US, behind only Starbucks and Dunkin').

    Rooted in the startup ecosystem, Flitter brings a sharp entrepreneurial mindset, thriving in fast-paced, creative environments where innovation and agility are key. His expertise includes cross-functional leadership, budget management, e-commerce, data analysis, PLG, performance marketing, digital advertising, CRO, customer lifecycle management, social media, content strategy, and SEO/SEM. He is also skilled in public speaking, event planning, and driving collaborative success through strong interpersonal communications.

  • Jay Hunter

    Jay Hunter

    Chief Revenue Officer at Mary Ruth's

    Jay Hunter
    Jay Hunter

    Chief Revenue Officer

    Customer Journey
    ·
    May 8

    Speaking at Momentum

    About

    Jay Hunter is an entrepreneurial executive specializing in scaling consumer-packaged goods brands through strategic leadership, omnichannel marketing, and data-driven growth. With a proven track record in scaling e-commerce businesses, optimizing paid media performance, and executing data-driven operational strategies, he builds high-performing teams and creates scalable systems that drive sustainable revenue, profitability, and market share expansion.

    As a people-first leader, Hunter cultivates a culture of innovation and collaboration, empowering teams to execute with excellence. He combines big-picture vision with a hands-on, results-driven approach—balancing creativity, analytics, and operational precision to deliver meaningful business impact. His expertise spans full-funnel marketing, brand storytelling, and infrastructure development, ensuring brands thrive in an ever-evolving digital landscape.

  • Jarred Goldberg

    Jarred Goldberg

    CEO & Managing Partner at d.Luxury Brands

    Jarred Goldberg
    Jarred Goldberg

    CEO & Managing Partner

    Customer Journey
    ·
    May 9

    Your Growth Playbook: Using Data to Acquire, Optimize, and Scale

    About

    Jarred Goldberg, MS has a diverse range of work experience. Jarred is currently serving as the co-CEO & Managing Partner at d.Luxury Brands. Prior to that, they worked as a Freelance Consultant, specializing in executive marketing consulting. Jarred also served as a Member of the Board of Advisors at BEAR BRANDS, LLC.

    Some of Jarred's notable roles include Chief Marketing Officer at Beauty By Design, where they played a key role in disrupting the skincare industry through personalized skincare products and innovative shopping experiences. Jarred also held the position of Chief Marketing Officer at The Bouqs Company, where they contributed to the company's marketing strategies.

     

    Jarred's experience in the fashion industry includes their tenure at REVOLVE, where they held various positions such as Head of Marketing - Vice President Marketing, Senior Director of Marketing, and Director of Marketing. Jarred was responsible for driving significant growth through performance marketing, brand marketing, and digital experience efforts.

     

    Before their career in marketing, Jarred worked as a Marketing Consultant at Convergance Media, LLC, where they provided their expertise in marketing strategies. Additionally, they gained experience as a CEO at Goldberg Capital Group, Inc, overseeing a mortgage broker operation, and as a CEO of DJAM Inc, operating an online eCommerce business.

    Through their various roles, Jarred Goldberg has demonstrated strong leadership, strategic thinking, and a successful track record in driving revenue growth and executing complex marketing strategies.

    Jarred Goldberg completed their Bachelor of Science degree in Sport Administration and Marketing from the University of Louisville, where they studied from 1996 to 2000. Jarred later pursued their Master of Science degree in Internet Marketing from Full Sail University, completing it in 2010.

  • Sara Pereda

    Sara Pereda

    Senior Partner Manager at Yotpo

    Sara Pereda
    Sara Pereda

    Senior Partner Manager

    Customer Journey
    ·
    May 9

    Speaking at Momentum

    About

    Sara Pereda, a seasoned professional with a background in Fortune 500 companies like Disney and Netflix, as well as entrepreneurial ventures such as MuteSix and DMS (now Waystone), is the Senior Partner Manager at Yotpo, an eCommerce marketing platform.

    Adept at fostering strategic partnerships, Sara specializes in scaling organizations through streamlined operations and cultivating relationships that enhance work culture. With expertise ranging from offshore compliance to tech stack implementation, she drives collaborative efforts to deliver unified, data-driven solutions.

    Sara is also the founder of a thriving community with over 1,800 partnerships members, created less than three years ago, showcasing her prowess in building and nurturing valuable networks.

    Currently leading go-to-market initiatives for integrated tech partners at Yotpo, Sara empowers partners working with brands like Princess Polly, Rothy’s, Moroccanoil, and Steve Madden, facilitating cohesive experiences that fuel eCommerce growth and customer retention.

  • brandon horoho

    Brandon Horoho

    Co-Owner and VP/CMO at Montana Knife Co.

    brandon horoho
    Brandon Horoho

    Co-Owner and VP/CMO

    Customer Journey
    ·
    May 8

    Forged to Last: Building a Brand with Purpose and Precision

    About

    As the Co-Owner and VP/CMO of MKC, Brandon Horoho leverages his decades-long e-commerce and product marketing experience to build an engaged, hundreds-of-thousands-strong audience. He also spearheads MKC’s people-first culture, focused on treating employees with deep respect while delivering an unmatched customer experience.

    After launching over 1,500 individual products and overseeing dozens of brand books in the outdoor and fitness industries, Brandon met Master Bladesmith Josh Smith in 2020. Recognizing their shared goal of revitalizing American manufacturing through an inspiring brand and passionate community, they founded Montana Knife Company (MKC). Since its founding, MKC has exploded into an eight-figure business with almost 40 dedicated employees.

    Brandon grew up in the Appalachian Mountains, where his blue-collar, outdoor-embracing family instilled in him a deep love of nature and an appreciation for hard work. Brandon enjoys spending free time outdoors with family, instilling in his kids the same natural awe and love he’s carried since childhood.

  • Brent Murri

    Brent Murri

    Partner at M13

    Brent Murri
    Brent Murri

    Partner

    Technology
    ·
    May 9

    Ecommerce State of the Industry: Fireside chat with M13

    Gain insights into the future of ecommerce with John Erck and Brent Murri as they discuss industry trends, emerging innovations, and the impact of personalization on growth.
    About
    Brent Murri is a Partner at M13, where he leads early-stage investments in software and marketplaces. Before joining M13, he was an Associate at Battery Ventures, focusing on growth-stage enterprise software investments.
  • Kyra Young

    Kyra Young

    Global Partner Manager at Shopify

    Kyra Young
    Kyra Young

    Global Partner Manager

    Customer Journey
    ·
    May 9

    Speaking at Momentum

  • Karen Darling

    Karen Darling

    VP of Sales at KodifAI

    Karen Darling
    Karen Darling

    VP of Sales

    Customer Journey
    ·
    May 9

    Building for Growth: Choosing Tech Partners That Evolve With You

    The best partnerships go beyond out-of-the-box solutions. Discover how to select and collaborate with tech providers who tailor their solutions to your needs, enabling you to create workflows that evolve in tandem with your business.

  • agustin farias

    Agustin Farias

    Trade & Tariff Strategy Lead at Passport Global

    agustin farias
    Agustin Farias

    Trade & Tariff Strategy Lead

    Customer Journey
    ·
    May 9

    Speaking at Momentum

  • Ryan Klausner

    Ryan Klausner

    Head of Customer Experience at Who Gives a Crap

    Ryan Klausner
    Ryan Klausner

    Head of Customer Experience

    Customer Journey
    ·
    May 9

    Building for Growth: Choosing Tech Partners That Evolve With You

    The best partnerships go beyond out-of-the-box solutions. Discover how to select and collaborate with tech providers who tailor their solutions to your needs, enabling you to create workflows that evolve in tandem with your business.

  • Sean founder of Nebula agency

    Sean Kelley

    Founder at Nebula Department

    Sean founder of Nebula agency
    Sean Kelley

    Founder

    Partner
    ·
    May 9

    Speaking at Momentum

  • Nick Bélanger headshot

    Nick Bélanger

    Partnerships Manager at Skio

    Nick Bélanger headshot
    Nick Bélanger

    Partnerships Manager

    Partner
    ·
    May 9

    Speaking at Momentum

  • James Van Erck - Cofounder & COO @ Rebuy

    James Van Erck

    Co-Founder & COO at Rebuy

    James Van Erck - Cofounder & COO @ Rebuy
    James Van Erck

    Co-Founder & COO

    Keynote
    ·
    May 8

    Momentum Keynote

    About

    James Van Erck has been working in the technology industry since 2007. James first founded MPLS Ink in 2007, then co-founded Rocware.com in 2010, where they were responsible for creating a cloud-based Catalog & Social CRM designed for Manufacturers, Distributors, and Sales Reps. In 2012, they co-founded Above Market, and in 2017 they became the Co-Founder & President of Rebuy Engine.

    James Van Erck obtained a degree in Genetics, Biology, and Cell Development from the University of Minnesota in 2004, having studied Biology, Physics, Economics, and Art Theirtory. In 2013, they obtained a certification as a Shopify Expert from Shopify.

  • valerie granda

    Valeria Granda

    Sr Agency Partner Manager at Rebuy

  • Sarah Hatter

    Sarah Hatter

    Event & Community Manager at Rebuy

  • Rich Matukaitis

    Rich Matukaitis

    Sr Agency Partner Manager at Rebuy

    Rich Matukaitis
    Rich Matukaitis

    Sr Agency Partner Manager

    Partner
    ·
    May 9

    Fireside Chat

    About

    Rich Matukaitis is a seasoned digital marketing and growth strategist who plays a key role at Rebuy where he’s been instrumental in designing and executing innovative, data-driven campaigns that enhance customer engagement and drive revenue growth for e-commerce brands. With extensive experience from both agency and in-house environments, Rich leverages creative insight and rigorous analytics to boost brand visibility and deliver measurable results in today’s dynamic marketplace.

  • Alanna Boudreau

    Alanna Boudreau

    Sr Content Marketing Manager at Rebuy

  • miles pic

    Miles Shattuck

    Sr. Content Marketing Manager at Rebuy

  • Colin McGraw

    Colin McGraw

    Senior Web Engineer at Rebuy

    Colin McGraw
    Colin McGraw

    Senior Web Engineer

    Technology
    ·
    May 9

    Check Your Head: When Headless Shopify Makes Cents (and Dollars)