Rebuy CUSTOMER Success

High-touch service, high-impact results

Rebuy's team of ecommerce experts help enterprise brands fine-tune strategies that boost conversions and AOV. Maximize the potential of each stage of the customer journey with tactical advice and data-driven insights from the world's fastest-growing brands.

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OVER 30,000 BRANDS HAVE BOOSTED AOV, INCREASED CONVERSIONS, AND LIFTED LTV WITH REBUY

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  • DEDICATED CUSTOMER SUCCESS MANAGER

    Leverage strategies used by the world's fastest-growing brands

    Our Customer Success team is your enterprise solution to maximizing your Rebuy instance and conquering the ever-changing ecommerce landscape.

    Expect personalized guidance, unparalleled support, and industry insights tailored to your business. We collaborate to craft strategic plans to help you meet your desired outcomes, then check-in regularly to optimize according to your needs.

    100+ Years of Combined Ecommerce & Marketing Experience
    Available for brands on our annual agreements over $999.

    “It’s so rewarding to meet with the best brands in ecommerce, develop a deep understanding of their unique challenges, and execute a strategy to solve those problems using our tech.”

    REVENUE OPTIMIZATION AND PERSONALIZATION AT SCALE

    Brands collaborating with their Customer Success Manager achieve a 77% greater ROI than brands that don't

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    LAUNCH AND IMPLEMENTATION SERVICES

    Ramp up faster with a strategy tailored for you

    Get Rebuy done right. Our expert Launch team will provide the strategy that aligns with your goals and handle the complexities of implementation. 

    Bring your vision to life and save time by leaning on Rebuy to execute for you. Sit back and relax; we’ll do the heavy lifting.

    “Rebuy's Launch Program was money well spent. I would encourage other brands to take advantage of that as well. It pays for itself within literally a matter of days if not hours. It’s the most cost-effective onboarding I’ve ever experienced.”

    Why brands choose to launch with Rebuy

    92%

    Brands that go through Rebuy's Launch program see 92% higher ROI on average vs. those who don't

    2.7x

    On average, Launch program participants generate 2.7x more revenue compared to non-participants

    75%

    Merchants that launch with Rebuy see an average of 75% higher AOV vs. other brands

    WORLD CLASS PARTNERS

    Scale faster or customize together

    Rebuy Partners are award-winning agencies and software solutions who specialize in the needs of growing businesses. 

    Integrations
    GROWING YOUR BUSINESS TOGETHER

    White Glove Customer Service

    "I would definitely give Rebuy a solid 5 stars. They've been absolutely amazing for the growth of our business... Our subscribe and save program is growing rapidly and our AOV and overall customer exploration has been great."

    "It's really clear how much Rebuy has invested in the product and the support. We look at partners as an extension of our team and Rebuy has proved to be that kind of partner for us.”

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    Download Rebuy Power-Up

    Your ultimate playbook with actionable strategies to optimize your store

    Download for FREE