We want you to see the value of your investment into intelligent commerce personalization by offering your first $1,000 of revenue generated through your Rebuy solutions FREE. Once you hit $1,000 in Rebuy Generated Revenue (RGR), standard billing applies and the first invoice will be calculated by your store's Monthly Order Volume, RG, and the pricing tier that aligns with it.

Rebuy guarantees a positive ROI (return on investment) for all customers using our products. A positive ROI is calculated by taking the amount spent on the Rebuy platform compared to the additional revenue driven by Rebuy.

RGR is all revenue driven by Rebuy within a given period. RGR is only applied to sales driven directly by a Rebuy widget, link, or recommendation workflow.

Rebuy bills on a prorated 30-day cycle (not monthly). Each bill is determined by the previous 30-day metrics and covers the upcoming 30 days.

Yes. Depending on your monthly OPM & RGR, your plan will reflect and change accordingly. This flexibility gives you the freedom to scale at your own pace.

A goodwill effort must be made to use the product to drive additional onsite revenue. A refund will not be issued for simply not using the product.
Refund requests must be made within 60 days of billing on your Shopify invoice. Refunds will be calculated and issued on a per-month basis.

All plans include access to the 24/7 help center, robust education materials, and live online support each weekday, excluding US federal holidays. Customers in the Grow and Enterprise tiers receive a dedicated Merchant Success Manager and private slack channel for questions or escalations.