Responsible Disclosure Policy

Last Updated: September 27, 2024

Data security is a top priority for Rebuy, and we believe working with skilled security researchers can help us identify weaknesses in our technology. If you believe you’ve found a security vulnerability in our service, please notify us and we will work with you to resolve the issue promptly.

• If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@rebuyengine.com. We will acknowledge your email within one business day (24 hours).
• Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Rebuy service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Rebuy is providing this service to help ensure a safe and secure environment for all of its users. As such, any users believed to be engaging in the below activities will have their user credentials immediately deactivated.

While researching, we’d like you to refrain from:

• Denial-of-Service (DoS)
• Spamming
• Social engineering or phishing of Rebuy employees

This policy applies to the Rebuy Application (rebuyengine.com) and to any other subdomains or services associated with Rebuy. We do not accept reports for vulnerabilities solely affecting our marketing website (www.rebuyengine.com) which contains no sensitive data. In addition, reports that describe theoretical attack vectors without substantiated proof of exploitability are excluded.

Thank you for helping to keep Rebuy and our users safe!

Rebuy is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@rebuyengine.com.